Last updated August 1, 2026
SMS Terms and Consent
These terms describe the FixHatch Pest Control text messaging program, including what you are consenting to receive and how to stop messages at any time.
Program description
When you provide your mobile number and check the consent box on our forms, you agree to receive text messages from FixHatch Pest Control relating to your service request and account.
- Appointment confirmations and reminders
- Technician arrival notifications
- Service follow-up and satisfaction messages
- Occasional service offers, where you have opted in
Consent is not a condition of purchase
You are never required to agree to receive text messages in order to buy pest control service. You can decline SMS and still request and receive service by phone or email.
Message frequency and cost
Message frequency varies based on your service plan and activity. Message and data rates may apply according to your mobile carrier plan. FixHatch does not charge for text messages.
How to opt out
You can stop messages at any time.
- Reply STOP to any message to unsubscribe
- Reply HELP to any message for assistance
- Call or email your branch and ask to be removed from SMS
Carriers and delivery
Message delivery is subject to carrier availability and is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Mobile numbers collected for SMS are used only for the purposes described above and are never sold. See our Privacy Policy for full details on how we handle your information.
Questions about this policy? Email service@fixhatchpescontrol.com or call the branch nearest you.